About Us

 Upscale Technical was created in 2002 to provide affordable IT Services to small business clients throughout the Houston, TX area. Our industry certified technicians have the experience and tools to help customers maintain a solid technology infrastructure, and can resolve computer, network, and server issues quickly whenever they arise.
   At Upscale Technical, we understand that the best IT support is there whenever you need it, and just a phone call away when you don’t. For more information on how Upscale Technical can help you resolve your current technology issues and help you maintain a reliable infrastructure, give us a call today at (713) 429-5451.

Managed IT Services

   At Upscale Technical, our Managed IT Services are designed to provide small and medium sized business customers in the Houston area an affordable support solution for their IT needs. Our service packages are fully customizable and tailored to each business, so you only pay for the services you want. For a flat monthly rate, we can monitor and support your entire infrastructure, or just support your priority servers and workstations. For more information on how Upscale Technical can help you mitigate downtime, prevent data loss, and keep your employees productive, call us at (713) 429-5451 for a free consultation.

What is Managed IT?

   Managed IT in its most basic form is the outsourcing of some or all of your organization's IT requirements to a service provider for a flat monthly fee.  This can include everything from network monitoring, server management, data backup management, software update management, helpdesk support, workstation support, and many more technology related services. With Upscale Technical Managed IT Services, we will create a customized support package that provides you with the coverage you require all for a flat monthly rate.

 

Benefits of Managed IT Services

■ Computers, Servers, and other networked equipment are monitored to prevent issues, and problems that do arise are responded to promptly as promised.
■ Each end-user has the freedom to contact our helpdesk at any time without concern about additional cost, increasing productivity by resolving issues immediately.
■ You receive support from highly trained, industry certified technicians for a fraction of the cost of employing a full-time IT Support person or team.  

Individual Managed IT Services

  • Helpdesk Services
  • Managed Server Support
  • Managed PC Support
  • Network Support
  • Security Solution Support
  • Patch Management