About Us

   Upscale Technical was created in 2002 to provide affordable IT Services to small business clients throughout the Houston, TX area. Our industry certified technicians have the experience and tools to help customers maintain a solid technology infrastructure, and can resolve computer, network, and server issues quickly whenever they arise.
   At Upscale Technical, we understand that the best IT support is there whenever you need it, and just a phone call away when you don’t. For more information on how Upscale Technical can help you resolve your current technology issues and help you maintain a reliable infrastructure, give us a call today at (713) 429-5451.

Certifications

   In the world of IT, certifications are a must. They allow us to demonstrate mastery of a specific product or service, allow access to the latest tools and support information, and help differentiate us from our competition. At Upscale Technical, we take pride in matching up our certified technicians to the tasks they perform. For example, if you have a problem with your Microsoft Server, a Microsoft Certified Systems Engineer (MCSE) will be assigned to perform the service. This ensures that you are provided expert-level support, and resolution to your issue is as prompt as possible. After all, mitigating downtime is what we are here for, and the best way to do that is to utilize the best people the industry has to offer.

Upscale Technical Certifications

   Upscale Technical is a certified Microsoft Small Business Specialist.  This certification recognizes our in depth knowledge of Microsoft products utilized in today’s small business environment. Our experience with Windows Small Business Server, Windows XP, Vista, Windows 7, Windows Server 2003 & 2008, and the Microsoft Office suites can easily be just a phone call away.


Technician Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Technology Specialist (MCTS)
  • CompTIA A+ Certification
  • CompTIA Network+ Certification

 

Mercedes Benz

   What does Mercedes Benz have to do with an IT Services company you may ask? Easy - certifications. Let's say you purchased a Mercedes Benz - that is a big investment, When the warranty runs out and it is time to perform a complicated repair, would you take it to an auto mechanic, or would you be better served with a technician that has the specific knowledge on Mercedes products, and understands how to perform the required service on your vehicle the way Mercedes engineers expect. Your organization's technology is the same way. You have invested a lot into your IT infrastructure, and it is imperative that the people supporting it have the knowledge and experience to support it the way the manufacture intended. Make sure your IT support comes only from certified technicians.